For some reason (mistyping, perhaps) the password set when I set up bitdefender does not match my notes. I have tried using the bitdefender uninstall tool, to no avail. I need to get bitdefender to allow gotmypc to work so that I can invite another user to use my pc. As of now, BD will not allow that. How can I get the whole firewall working the way I want it again? Do I have to use a different removal tool in order to completely eradicate BD before I reinstall? I have used the uninstall tool from the BD website but that brings me back to the same screen looking for the original password. I realize there are security issues involved in making it too easy to uninstall BD etc, but there has to be a reasonable way around this.