Bitdefender License Key

I've purchased a BitDefender Internet Security 2012 product on the following promotion:


"Buy a one year license and get the second year for free"


The offer is valid from 1 November 2011 till 31 January 2012. I installed and registered the product but under the "license info" it still shows that my product will expire in 364 days.


How do I claim the second year licence?

Comments

  • rootkit
    rootkit ✭✭✭

    Hello :)


    Please send me a PM with the license key, the email that you used to purchase the license and the promotional page.


    I will forward your request to my colleagues from Customer Service.


    DO NOT POST THE INFORMATION ON THE FORUMS!


    Thank you.

  • Hello Vamp,


    Can you please send via P.M the Bitdefender license key? I will then check why it only shows 1 year validity.


    Thanks!


    George

  • Hello Vamp,


    I updated the wrong purchase information with the correct subscription time and it should be visible in the Bitdefender interface in the following hours.


    Let me know if I can be of further assistance.


    Regards,


    George

  • Thank you George so much for the fast assistance. I checked my license info and it is fixed.


    BitDefender is the best product by far!!!!!


    Thanks again

  • George R.
    edited January 2012

    Glad to be of help Vamp. :)


    Have a nice day!


    George

This discussion has been closed.