How To Remove Adware.virtumonde.ghi

I need help to remove the following virus from my system I am using Bitdefender Internet security 10.


C:\WINDOWS\system32\bpxbtmlx.dll Detected: Adware.Virtumonde.GHI


C:\WINDOWS\system32\bpxbtmlx.dll Disinfection failed


C:\WINDOWS\system32\bpxbtmlx.dll Move failed


I was on youtube and suddenly I saw two icons on my desktop one says Privacy Protector and second Spyware&M protection, I deleted both but still when I scan with Bitdefender it was not able to delete from this location "C:\WINDOWS\system32\bpxbtmlx.dll Detected: Adware.Virtumonde.GHI" I called bitdefender and then told me try to rename or delete in the safe mode this file. when I try to do it shows message this file is used by system... something like that. I am unable to delete this virus I am not sure Bitdefender virus scan is good enough to delete. Need help..?

Comments

  • Dear Finder1


    Do this in safe mode:


    Try this go to start,run,type


    regsvr32 /u C:\WINDOWS\system32\bpxbtmlx.dll press enter. Delete the file manualy.


    If that still fails download unlocker (in normal mode) from here. Install it rightclick on bpxbtmlx.dll click on unlocker select delete by the menu (no action) press on unlock all. Try this also in safe mode.


    Perform another deep scan with BitDefender and post the result.


    Best regards


    Niels

  • Dear Finder1


    Do this in safe mode:


    Try this go to start,run,type


    regsvr32 /u C:\WINDOWS\system32\bpxbtmlx.dll press enter. Delete the file manualy.


    If that still fails download unlocker (in normal mode) from here. Install it rightclick on bpxbtmlx.dll click on unlocker select delete by the menu (no action) press on unlock all. Try this also in safe mode.


    Perform another deep scan with BitDefender and post the result.


    Best regards


    Niels


    So, I should type "regsvr32 /u C:\WINDOWS\system32\bpxbtmlx.dll" in one line under run and hit enter..???

  • Dear Finder1


    Yes, you must type it directly at the run dialog box in one line and press enter or press on ok. This will unload this file so it can't be used by other programs.


    Best regards


    Niels