Block Port Scan Option

coolcool1227

Whenever I disable "Block Port Scan" option, it re-enable on system restart.

coolcool1227

Need support.....

coolcool1227

Any reply?

rootkit

Hello

Please follow the steps explained in the article below and send me via PM the generated log file:

http://forum.bitdefender.com/index.php?showtopic=29927

If you were already asked to generate the log file, disregard the message above and just post the ticket ID.

Thank you.

beiker

Hi ONT. Please update us on how this works out for you.

rootkit

Hello

I am unable to reproduce this issue on all test machines.

Do you have any other security solutions installed?

Thank you.

coolcool1227

Hello

Please follow the steps explained in the article below and send me via PM the generated log file:

http://forum.bitdefender.com/index.php?showtopic=29927

If you were already asked to generate the log file, disregard the message above and just post the ticket ID.

Thank you.

Hello

I am unable to reproduce this issue on all test machines.

Do you have any other security solutions installed?

Thank you.

I definitely has not installed any other security solution. And regarding the said issue I've checked this on Windows XP and Windows 7, 32bits with fresh installation of Windows and Bitdefender. Also sent you the PM for requested logs.

coolcool1227

Any update?

coolcool1227

Any reply would be appreciated.

rootkit

Hello

Do you have the English version installed on that machine?

I mean the US version, not the GB one.

Thank you.

coolcool1227

Hello

Do you have the English version installed on that machine?

I mean the US version, not the GB one.

Thank you.

Its an English (US) version of Bitdefender. By the way, didn't it shown in the log created by Supporttool , in which sysdump tool is also integrated?

rootkit

Hi

A product update was released. Your build should be 15.0.37.1560(please right click on Bitdefender icon from system tray-near the clock-and choose "About". You should see in the left side the build number).

In order for the product update to be installed, you need to reboot your machine(you should see in the Events -> "Reboot required" under the Update module).

Changelog:

http://forum.bitdefender.com/index.php?showtopic=28172

Let me know if the situation is solved. Have a nice day.

coolcool1227

The issue remain even after updating to the latest Build.

coolcool1227

Any reply?

coolcool1227

If possible, kindly merge all above discussion in topic. Bitdefender is not remembering the status of options.

rootkit

Hello

The discussion will continue over there:

http://forum.bitdefender.com/index.php?showtopic=31230

Take care.