Update Error

Wael Alsebai · January 2012

Hello BD Team

Since 14/1/2012 the application didnt do any successful update. got around 99 Error Event.

Please Help

Wael Alsebai · January 2012

this is a screen shot of the error.

dont make me wait 1 week to solve my problem, your support always this way.

please help asap

Dudescu Dude · January 2012

hello please provide operating system (with service pack) and bitdefender build number

Dudescu Dude · January 2012

also please check if you are authenticated correctly in mybitdefender (the email address is validated) and your computer date is correct

rootkit · January 2012

Hi Wael

Please follow the steps explained in the article below and send me via PM the generated log file:

If you were already asked to generate the log file, disregard the message above and just post the ticket ID.

Thank you.

bitrafe88_24 · March 2012

Try this, go "Settings">"update">change the default update location from "http://upgrade.bitdefender.com" to

and try update it again.this works to me. or watch this video <

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