Update Error

Wael Alsebai

Hello BD Team

Since 14/1/2012 the application didnt do any successful update. got around 99 Error Event.

Please Help

Wael Alsebai

http://www.mediafire.com/?3yqrxqb58l1vnhc

this is a screen shot of the error.

dont make me wait 1 week to solve my problem, your support always this way.

please help asap

Dudescu Dude

hello please provide operating system (with service pack) and bitdefender build number

Dudescu Dude

also please check if you are authenticated correctly in mybitdefender (the email address is validated) and your computer date is correct

rootkit

Hi Wael

Please follow the steps explained in the article below and send me via PM the generated log file:

http://forum.bitdefender.com/index.php?showtopic=29927

If you were already asked to generate the log file, disregard the message above and just post the ticket ID.

Thank you.

bitrafe88_24

Try this, go "Settings">"update">change the default update location from "http://upgrade.bitdefender.com" to

"http://upgrade.bitdefender.com.edgesuite.net/"...

and try update it again.this works to me. or watch this video <