Parental Control With Time-limit Don't Block Skype

rsousa

Hi,

I'm having an issue with Parental Control with Time-Limit is not blocking Skype when time-limit is reached.

Does any one having the same issue?

Thanks

RS

rootkit

Hi

Please follow the steps explained in the article below and send me via PM the generated log file:

http://forum.bitdefender.com/index.php?showtopic=29927

If you were already asked to generate the log file, disregard the message above and just post the ticket ID.

Thank you.

rootkit

Hello

Thank you for the logs.

The best way to solve this issue is to reinstall the product(you have some corrupted files).

First of all, please make sure Skype is up to date.

After that, follow the steps from here:

http://forum.bitdefender.com/index.php?act...f=241&id=44

Take care.

rsousa

Thanks for your support. I will try to reinstall.

TIP: Why not Update Engine don't detect this corrupted files automaticly and download them again...

BR

Hello

Thank you for the logs.

The best way to solve this issue is to reinstall the product(you have some corrupted files).

First of all, please make sure Skype is up to date.

After that, follow the steps from here:

http://forum.bitdefender.com/index.php?act...f=241&id=44

Take care.

rootkit

Hello

The update engine is set to detect corrupt files that are vital for the product.

In your case, the corrupted files is the one that keeps the settings.

Let me know if you have other questions.

Take care.