Kindly be advised we cannot cancel subscriptions or issue refunds on the forum.
You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/

Thank you for your understanding.

Bitdefender Total Security 2012 On X64 Bits O.s.

Options

Hi Guys! I have a Windows Ultimate X64 Bits O.S. and I can not get BitDefender Total Security 2012


to install.


Would Norton DNS block BitDefender Total Security 2012 from installing? Any suggestions?


Tried to install on 2 different computer that are X64 O.S. and BitDefender Total Security 2012


will not install?


Thank you so much.


Tory

Comments

  • rootkit
    Options

    Hi Tory :)


    Welcome to our forums.


    Do you have Service Pack 1 installed?


    What error do you receive when you run the installation file?


    Thank you.

  • Hi Tory :)


    Welcome to our forums.


    Do you have Service Pack 1 installed?


    What error do you receive when you run the installation file?


    Thank you.


    Hi Christian!


    Thank you so much for your reply. I am sorry that I was not able to reply to your post. Got so busy at work and had to forget the installation problem for awhile. But I really want to install the software. How would I know that I have service pack 1 (you see I am not a real techie person). No error message but it would not continue. As if it is freezing. I just had to cancel because it is taking so long. Your help is very much appreciated. Thanks for your patience.

  • rootkit
    Options

    Hello :)


    You have all the details over here:


    http://windows.microsoft.com/installwindows7sp1


    In this KB article you can check if it is already installed and also you have the download link, just in case.


    Let me know if you system is up to date.


    Thank you.