[resolved] Coupon Code Not Confirmed In Email

SkyEagleAndrew

When I purchased Bitdefender Total Security 2012, I used a coupon code which brought the price down from $79.95 to $56.76, however the confirmation email still reflects the original price. I would like to make sure I don't get charged the original price when I used a coupon code that was accepted by the cart.

George R.

Hello Andrew,

I checked the database from our online store and noticed that you were charged the whole price and no discounts were applied. Since the order is already completed, would you accept a 4 month extension on the subscription time?

Regards,

George

SkyEagleAndrew

Hello Andrew,

I checked the database from our online store and noticed that you were charged the whole price and no discounts were applied. Since the order is already completed, would you accept a 4 month extension on the subscription time?

Regards,

George

Hello George,

Yes, I would accept and greatly appreciate a 4 month extension on the subscription time.

Thank you.

rootkit

Hello Andrew

My colleague George will extend your license key with 4 moths and will post here when the change has been made.

Thank you.

George R.

Hello Andrew,

Thank you for accepting the offer.

I updated the subscription time on your license key, as stated in the confirmation email.

Regards,

George

SkyEagleAndrew

Thank you so much George, I greatly appreciate it.

rootkit

Hello Andrew

Thank you for your feedback.

Since this case was resolved, I declare this topic closed.

Take care.