Internet Security 2012 Freezes My System
my computer freezes up when i run a antivirus scan. Keyboard and mouse won't respond, and System Tray clock freezes. The only way to recover is to force a reboot.
Also my internet speed became incredibly slow.
Webpages are not loading at all sometimes. browser use is firefox.
I like the program but this really have to be fixed. Please help.
If you need any more information, just tell me.
Kind regards,
Danny Bailey
Specs:
windows 7 ultimate 64 bit
amd athlon 64 x2 dual core 4200+
2x nvidia geforce 6600 gt Sli
2gb ram
Comments
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Hi
Welcome to the forums.
In order to be able to properly identify the causes for the reported situation and find a solution we will need to investigate a bit deeper.
Please follow the steps below and send us the result:
a ) Go to this page
http://technet.microsoft.com/en-us/sysinte...s/bb963902.aspx and download the autoruns file.
b ) Extract the contents of the downloaded file and run the 'autoruns.exe' file;
c ) Wait for the list to be filled with all the processes and then make sure that you have the Everything tab selected in the upper part;
d ) Click on the Disk icon right under File and chose any location folder on your computer;
e ) Save the file with a specific name (your name, computer name, a random name, which one you want) and then send me a PM with it.
If the file is too big to attach it, upload it on
or
and send me a PM with the download link.
We will analyze the information you sent and then reply with a possible solution in the shortest time.
Have a nice day.0
