Kindly be advised we cannot cancel subscriptions or issue refunds on the forum.
You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/

Thank you for your understanding.

Migrating To New Os Using Clean Install

Options

Hi there


Have new 2012 Internet Security installed on my PC running Vista Home Basic 32-bit. Recently have encountered intractable boot up problems and have decided to do a clean install of Windows 7.


How to I port over my copy of 2012 Internet Security? I have my original Order ID on file and also a Serial Number associated with that order but I'm not sure if that would constitute the required "Product Key" to activate any download copy that I run after installing the new OS.


If the Serial Number is not what is used can anyone help me to locate the key necessary to get the 2012 to activate with the new OS?


Cheers

Comments