Hi
I have created a support ticket for this a few days ago, but as yet still have not heard from anybody.
My faith in BD has been badly shaken. A virus was stopped from accessing my laptop about 2 weeks ago. After that, I decided to be sure and run the BitDefender Rescue CD. It had the latest virus definitions, so I did not worry about updating because I had problems connecting to the network as pointed out in a previous thread. After running the scan, it found a virus in the LibreOffice soffice.bin file which I deleted.
Libre Office did not work after that, so I reinstalled it and ran the Rescue Disc again, but this time checking my external drive as well. It showed the same file was infected but nothing else. So i deleted it again. Now I need Libre Office, so I decided to make sure about the virus. I downloaded the AVG rescue disk and ran it overnight with it also checking my external drive.
It found 19 viruses, 7 PuPs (I take are adware) and had 99 warnings. Now I need to point this out: BitDefender Rescue Disc did NOT find ANY of these things, but did have a false positive.
I realise the difficult job BitDefender has, but 19 virus infections????
I just thought BitDender needs to know about this. I unfortunately do not have the log file from AVG because - as I discovered afterwards, I needed to save it from the virtual drive. It is now too late to get it.
Please take this in the spirit it is offered. I am still using BD (currently).
