Hello,
Before buying Bitdefender Internet Security I looked through these postings with a degree of concern about what kind of experience I might have if I installed it.
I couldn't understand why some users had so many scary issues, but I had been impressed by the recent reviews that had now made the product one of the front-runners, so went ahead and bought it.
Much to my surprise, installation was straight-forward and uneventful, except for the insistence that I should un-install the passive form of Malwarebytes, which with some difficulty I duly did.
I should say that my PC system is well up over the minimum specification requirement.
I had a brief "play" with the program, then switched off for the night and went to bed.
The next day, when I booted up I was disturbed to be confront with a blue Windows (XP Home + Service Pack 3) screen that flashed on very quickly before disappearing, stating that Windows needed to shut down to prevent harm to my computer.
I was then confronted with a black and white DOS screen offering a variety of alternative start-up options.
I opted for the one for the "Last known successful configuration", but that just sent me round in a loop.
I then chose "Safe Mode" and my PC successfully booted into that mode.
Next I asked my PC to re-start and ended up back in the different start-up options once again, selecting "Last known successful configuration", which this time worked.
However, when I shut my PC down, I had to go through all this once again in order to get everything working as usual!
Obviously, it's completely unsatisfactory to have this happen every time I use my PC and I wondered if anyone here has any idea what is going on and how I can put it right?
When I was working on my PC for the first time, my on-line Home Page had been swapped from Google to "About:blank" and so far has resisted all my efforts to change it back to Google via the usual methods.
If I make Google my Home Page that only lasts the session and as soon as I go off-line it reverts back to "About:blank" once again.
Any assistance with either issue would be very much appreciated please?