Total Internet Slowdown...

ByteDefendor

before using bit my laptop was running norton and it ran fine. but after seeing that bit ranked first of all antivirus out in the market, i jumped into the bandwagon... bought bit internet antivirus 12, installed & reboot... now i got this problem... what should i do now..?

rootkit

Hi

Welcome to the forums.

Please follow the steps explained in the article below and send me via PM the generated log file:

http://forum.bitdefender.com/index.php?showtopic=29927

If the file is too big to attach it, upload it on

http://www.sendspace.com

or

http://www.mediafire.com

and send me a PM with the download link.

If you were already asked to generate the log file, disregard the message above and just post the ticket ID.

Have a nice day.

ByteDefendor

you got pm

rootkit

Hello

For the current case, let do something.

I have here a special patch that will reinstall the firewall components and drivers for Bitdefender 2012.

Download and save following file to your desktop.

http://www.mediafire.com/?tmyqwm68j8id5nd

Do not run it!

Now, please reboot in Safe Mode.

[How to restart in SAFE MODE With Networking]

- Restart the computer;

- Press the "F8" key several times before Microsoft Windows begins to load; you need to press "F8" until you will be displayed a text menu;

- Select "SAFE MODE With Networking"

If you have Windows Vista or 7, right click on the patch and choose Run as administrator. If not, just double click on it.

Wait for the process to finish and reboot the PC in Normal Mode.

Let me know if eve thing is OK now.

Take care.

ByteDefendor

i removed bitdefender toolbar & it seems to work...

rootkit

Hello

Thank you for your feedback.

Let me know if you have other questions.

Take care.