[resolved] Veetle Is Not Working With Bitdefender Ts 2012

aharbaziz@gmail.com

after i installed the Bitdefender TS 2012 the veetle did not work and gave a message saying "Your firewall may be misconfigured."

has anyone faced this problem ?! please help me to resolve this issue.

rootkit

Hi

Please follow the steps explained in the article below and send me via PM the generated log file:

http://forum.bitdefender.com/index.php?showtopic=29927

If the file is too big to attach it, upload it on

http://www.sendspace.com

or

http://www.mediafire.com

and send me a PM with the download link.

If you were already asked to generate the log file, disregard the message above and just post the ticket ID.

Have a nice day.

sloba

I'm having same problem with Veetle browser plug-in, player just ends up with same error message. I'm guessing it is related to VLC streaming problem because it is based on VLC player with some added p2p functionality.

rootkit

Hi

For the current situation, let's try something else.

Please follow the steps from below:

1. Use our uninstall tool in order to uninstall/delete any previous BitDefender related files:

http://www.bitdefender.com/uninstall

Access the link and when the window with the BitDefender file appears, please choose the "Save to disk" option. Save the tool on the PC, run it(right click and select "Run as administrator" - for Windows Vista/7) and restart the computer when prompted.

2. Download and install the software and then run it to clean your computer's registry and temporary files:

http://download.piriform.com/ccsetup318.exe

http://www.piriform.com/docs/ccleaner/usin...gistry-cleaning

Once the cleaning is complete it's recommended to restart your computer.

If you have a registry cleaner already installed, you can use that one.

3. Install BitDefender using the latest installation kit available for download. Please note that you need to download (save) the installation kit prior to running it.

The BitDefender Antivirus Plus 2012 installation kit can be downloaded from here:

http://download.bitdefender.com/windows/in...r_antivirus.exe

The BitDefender Internet Security 2012 installation kit can be downloaded from here:

http://download.bitdefender.com/windows/in...r_isecurity.exe

The BitDefender Total Security 2012 installation kit can be downloaded from here:

http://download.bitdefender.com/windows/in...r_tsecurity.exe

The installer should automatically retrieve your license key so you will not need to enter it again during the setup.

For more information on the registration process please read:

http://www.bitdefender.com/support/How-do-...fender-843.html

http://www.bitdefender.com/support/How-do-...ersion-844.html

Should you need further information, please do not hesitate to reply to this message.

Have a nice day.

sloba

Just to clarifiy my sitation. I'm using Bitdefender Internet Security 2012 (3 pc, 2 years license with around 1.5 years left) version is 15.0.38.1605. This instalation is 3-4 days old, before that, there was Avira IS 2012 installed which license expired. After Avira was uninstalled, registry is cleaned both with Avira registry cleaner and CCleaner. Streaming both with VLC and Veetle plugin doesnt work.

Download link for Internet Security is giving me Forbbiden error anyway.

rootkit

Hello

I have corrected the links, now you can download that one.

The posted version has a newer TrafficLight SDK integrated and Veetle should work just fine.

Please install that version.

Take care.

sloba

I reinstalled Bitdefender using link you provided, after reboot it upgraded to build .39, now both Veetle and VLC are streaming without problems. Thanks.

rootkit

Hi

Thank you for your feedback.

For those that still encounter the same issue, please follow the steps from this post:

http://forum.bitdefender.com/index.php?sho...st&p=143091

I declare the case resolved and the topic closed.

Have a great day!