[resolved] Post Registration Problems
Hi
I registered online bitdefender total security 2012. after i put the serial number in it says registration successful. But then at the bottom of the module it said 9 days left of evaluation. so i tried again, also logging onto bitdefender from the program, but still no joy. I suspected it may be a clash, because i ran bitdefender internet security before installing total security. So I uninstalled it using the uninstall utility I found here, cleared my registry. I ran install of the old file Total Security i have on my computer. It gave an error during the installation process. So then \i went to the link I get after purchasing the registration key and downloaded from that link. It gave me an error of "cannot find unrar64.dll" or something along those lines. I need help a) getting bit defender total security installed and 
making the product recognize that I have registered it. This has been a highly frustrating introduction to your product, I hope I can get assistance soon
Comments
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Hi
Welcome to the forums.
Please follow the steps explained in the article below and send me via PM the generated log file:
http://forum.bitdefender.com/index.php?showtopic=29927
If the file is too big to attach it, upload it on
or
and send me a PM with the download link.
If you were already asked to generate the log file, disregard the message above and just post the ticket ID.
Have a nice day.0 -
Hi
Welcome to the forums.
Please follow the steps explained in the article below and send me via PM the generated log file:
http://forum.bitdefender.com/index.php?showtopic=29927
If the file is too big to attach it, upload it on
or
and send me a PM with the download link.
If you were already asked to generate the log file, disregard the message above and just post the ticket ID.
Have a nice day.
Hi
I managed to fix the problem before reading the post. I cleared registry then downloaded the offline installation file, and registered during the installation process. This fixed both my registration problem and the install problem0 -
Hi
Thank you for your feedback.
Since the situation is now solved, I declare this topic closed.
Have a great weekend!0
