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Misplaced Icons In Main Menu

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toprix
edited April 2012 in General

Hi, I've purchased Bitdefender Internet Security 2012 about two weeks ago.


The installation was successful and also the update and scan procedure that occurs during installation .


but the problem is that the icons in programs main menu are misplaced. (I've attached a print screen of it)


Steps that I've already done:


  • - Restoring my windows to an earlier time that was unsuccessful.
  • - Uninstalling bitdefender from control panel
  • - Uninstalling program with "Bitdefender Uninstaller 2012" tool
  • - Uninstalling program with "your uninstaller" and cleaning all registry foot prints


My system details:


OS: win7 - 64bit


RAM:8gb


HDD:500gb


CPU:ci5


Vendor: Sony VAIO


post-103827-1335099339_thumb.jpg

Comments

  • rootkit
    rootkit ✭✭✭
    Options

    Hello :)


    Welcome to the forums!


    Have you used the installation for Middle East(the Arabic version) before?


    Take care.

  • toprix
    Options
    Hello :)


    Welcome to the forums!


    Have you used the installation for Middle East(the Arabic version) before?


    Take care.


    Yes; initially when I've started the installation, the language was in Persian, but I chose English and continued.


    but that was an option that I just saw it at very first installation.

  • rootkit
    rootkit ✭✭✭
    Options

    Hi :)


    Since we are not allowed to assist you via PM, please note that I've used your email address(the one that you used to register on Bitdefender Forum) and I've created on your behalf this ticket ID:


    201204231008266


    I will send you further instructions via email in about 20 minutes.


    Thank you.