Kindly be advised we cannot cancel subscriptions or issue refunds on the forum.
You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/

Thank you for your understanding.

I Am In A Big Trouble!

Options

Sir,Please help me.....I have downloaded Bitdefender Total Security 2012 trial from http://www.bitdefender.com/solutions/total-security.html


it is of 2.15 mb and then I double clicked it and it started downloading and then open a new windows about registration then I selected to evaluate this product and installation starts.......But after few minutes it tells that there was a problem In downloading a file.check your internet connection,,,,,,,,,Please help me.it is not only one time but 10 times i tried to install it but the same result .So what the problem..please help me as soon as you can!!!!!!!!!!!


http://forum.bitdefender.com/style_emotico...fault/angry.gif

Comments

  • Hi


    Do the following


    i) Download Bitdefender offline installation kit from here "http://forum.bitdefender.com/index.php?showtopic=27870"


    ii) When the download is completed, then unplug you LAN cable or disable the wireless connection.


    iii) Run the installation kit.


    iv) Do as you see on the display. e.g registration, etc

  • jingu7
    Options

    Hello Jaguars are you online? I want to be your friend!!!!!!!!!!Please talk to me...I am download the setup and inform you as soon as it will be successful ..........I have few more question and hope that you will answer them so please reply to my this message If you agree to help me more...........


    please reply

  • JAGUARS
    edited April 2012
    Options

    You can ask. I am online.


    Important: Don't mention your license key here.


    Waiting for your questions.

  • rootkit
    rootkit ✭✭✭
    Options

    Hello :)


    I am also available if you have questions related to the product.


    You can post them here.


    Take care.

  • jingu7
    Options

    Thanx Christian.....Will bitdefender internet security remove all viruses...........

  • jingu7
    edited April 2012
    Options

    Bro,please tell me why when I install Bitdefender,First two steps of downloading and scanning are completed but third step of installation does not even starts.........remains 0%


    why so?

  • JAGUARS
    edited April 2012
    Options

    1) Mention your system specifications?


    Read this "http://forum.bitdefender.com/index.php?showtopic=29926"


    2) Do you meet system requirement for Bitdefender installation, service packs, Internet Explorer 7 and higher, .Net framework 3 etc?


    3) Did you installed any other Antivirus software now or previous?

  • Your problem is fixed?

  • rootkit
    rootkit ✭✭✭
    Options

    Hi :)


    If you need any further assistance on this issue, please feel free to let us know.


    We are looking forward to hearing from you!


    Have a great weekend!

  • Bro,please tell me why when I install Bitdefender,First two steps of downloading and scanning are completed but third step of installation does not even starts.........remains 0%


    why so?


    Just wait it will install, even on my high end notebook it remains 0% then suddenly starts installing so that's normal

  • rootkit
    rootkit ✭✭✭
    Options

    Hello :)


    Depending on the operating system, it can remain a few minutes on 0% and then go to 80 directly.


    In Bitdefender 2013 the installed will be changed and you won't encounter this situation.


    Take care.