Exe Objects Not Removed

kry9

Hi,

I use the BD 2008 and your forum has helped in understanding how to scan in safe mode. in safe mode, I encuntered some exe objects whihc cannot be quarantine nor can be deleated. These exe are in the hidden 'system voulme information'. The log is pasted below. if anyone has any idea on how to fix it, do reply. thanks

Remaining issues:Object Name Threat Name Final Status

C:\System Volume Information\_restore{0803D443-492F-46D4-A7CD-A0F2180414C9}\RP235\A0031941.exe=](RAR Sfx o)=]whAgent.inf Application.Webhancer.C Delete Failed (file was in an archive)

C:\System Volume Information\_restore{0803D443-492F-46D4-A7CD-A0F2180414C9}\RP235\A0031942.exe=](RAR Sfx o)=]whAgent.inf Application.Webhancer.C Delete Failed (file was in an archive)

C:\System Volume Information\_restore{0803D443-492F-46D4-A7CD-A0F2180414C9}\RP235\A0031941.exe=](RAR Sfx o)=]whInstaller.ini Spyware.Webhancer.W Delete Failed (file was in an archive)

C:\System Volume Information\_restore{0803D443-492F-46D4-A7CD-A0F2180414C9}\RP235\A0031942.exe=](RAR Sfx o)=]whInstaller.ini Spyware.Webhancer.W Delete Failed (file was in an archive)

Niels

Dear Krish

Once you are in safe mode do this right click on my computer choose properties,click on the system restore tab check disable system restore on all stations confirm the windows message. Wait till you see disabled. Once that happens uncheck disable system restore on all stations. Press on apply.

Best regards

Niels