Bsod At Windows Xp Startup

Hi,

I am getting occasional BSODs when Windows starts up. I have put a log from Bitdefender_Supporttool.exe on Dropbox at http://dl.dropbox.com/u/76791980/BDSP_A2E_...05_01_09_09.zip

I have Bitdefender Antivirus Plus 2012 - Build 15.0.39.1639

Any help would be appreciated.

Mike

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Hello Mike

Welcome to the forums!

Since you mentioned that you receive BSODs at startup, please send me the memory dumps from c:\windows\minidump\

You can upload them also on that service and send me back the link.

Take care.

In order to be able to properly identify the causes for the reported situation and find a solution we will need to investigate a bit deeper.

Please follow the steps below and send us the result:

a ) Go to this page

b ) Extract the contents of the downloaded file and run the 'autoruns.exe' file;

c ) Wait for the list to be filled with all the processes and then make sure that you have the Everything tab selected in the upper part;

d ) Click on the Disk icon right under File and chose any location folder on your computer;

e ) Save the file with a specific name (your name, computer name, a random name, which one you want) and then send me a PM with it.

If the file is too big to attach it, upload it on

and send me a PM with the download link.

We will analyze the information you sent and then reply with a possible solution in the shortest time.

Have a nice day.