Cannot Toggle Update Panel
The "Update Now" and "Auto Update" buttons are greyed out and I can no longer manually toggle them. I am logged in as teh Adminsitrator. I have had BD running since December and this just started a few days ago. It says "Last Update: Today" but has no time and the Update Event Log is completely empty. Completely. Of course I am concerned I'm being spoofed and it has not updated at all.
Comments
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I should also note that I can make no changes in the Settings Update panel either. All are greyed out. That is the only panel doing that.
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Hi
Welcome to the forums!
Please follow the steps explained in the article below and send me via PM the generated log file:
http://forum.bitdefender.com/index.php?showtopic=29927
If the file is too big to attach it, upload it on
or
and send me a PM with the download link.
If you were already asked to generate the log file, disregard the message above and just post the ticket ID.
Have a nice day.0 -
The "Update Now" and "Auto Update" buttons are greyed out and I can no longer manually toggle them. I am logged in as teh Adminsitrator. I have had BD running since December and this just started a few days ago. It says "Last Update: Today" but has no time and the Update Event Log is completely empty. Completely. Of course I am concerned I'm being spoofed and it has not updated at all.
I am having the exact the same problem as he is having. The settings is all greyed out and BitDefender is not updating.
I am using BitDefender Total Security 2012.0 -
Hello
Welcome to the forums!
Please follow the same steps from here and send me the logs.
http://forum.bitdefender.com/index.php?sho...st&p=143135
Have a great day!0 -
Done.
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Hello
Welcome back!
Please follow the steps from here to reinstall the product:
http://forum.bitdefender.com/index.php?act...f=241&id=44
The issue should be solved automatically after this.
Take care.0
