Cannot Turn Off Av Shield

soopytwist
soopytwist ✭✭
edited May 2012 in General

Like all AV software BD likes to report false positives. In BD 2011 all I had to do was turn off the AV if I had issues running games that I know are perfectly clean. Well turning off Internet Security 2012 doesn't actually turn it off, so the program is basically a liar.


I'm trying to play a game called Knytt Stories. It was made using Multimedia Fusion, a game making application. All AV software block MMF games for some dumb reason. In Particular a file called stdrt.exe.


Firstly, MMF isn't malware or spyware. Secondly stdrt.exe is not a virus and thirdly, Knytt Stories is not spyware despite what Sophos and others think.


I can't play Knytt Stories because despite turning off the AV Auto scan, On-access scanning, firewall, Vulnerability and adding the games .exe, folder and other files to the exclusions...BD still blocks it, and then incorrectly tells me I have a virus and deletes stdrt.exe which is needed to run the game, so yeah thanks for that BD.


I emailed Clickteam who make MMF and they tell me despite many conversations with various AV vendors they still haven't been able to get them to "fix" their AV heuristics and simply ignore any further attempt at communication.


The only way I can possibly play Knytt Stories is to uninstall BD first. But that's not exactly ideal is it?

Comments

  • soopytwist
    soopytwist ✭✭

    Can't even kill the bdagent.exe process or stop the VSSERV service; BD really is a pretty secure piece of software isn't it?


    It should have a kill switch so you can exit the program entirely.

  • soopytwist
    soopytwist ✭✭

    I've posted this in the wrong forum. Can't delete it and or some reason the Edit button has disappeared.

  • soopytwist
    soopytwist ✭✭
    edited May 2012

    Thanks to the mod who moved my thread.


    I have uninstalled 2012 and put 2011 back. 2012 is a joke.

  • rootkit
    rootkit ✭✭✭

    Hi :)


    We apologize for any negative experience you have encountered with our products or our support. Your feedback is appreciated, and will be directed to the appropriate team for review, to enable us to improve our support and services.


    Thank you for taking the time and please do not hesitate to contact us if you need further details from us.


    Have a great day!

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