Adware Removal Help?
I don't actually know what I'm doing. I downloaded SpyDoctor, which scanned and told me I have adware and other infections but won't fix them unless I buy a program.
It told me I have:
Trojan.Zquest
Application.TrackingCookies
Adware.Advertising
Spyware.Known_Bad_Sites
Hijacker.Affiliated_with_Browser_Hijackers
Adware.Network_Monitor
Adware.Maxifiles
Adware.AproposMedia
Backdoor.LegMir.BZ
Trojan.PurityScan
Trojan-Downloader.Small.DCU
Adware.Component.ClickSpring
Trojan.Agent.AOY
Adware.I-Search_Desktop_Search_Toolbar
Trojan-Downloader.ConHook
I then ran a HijackThis scan which gave me this:
Logfile of HijackThis v1.99.1
Scan saved at 11:34:32 PM, on 12/11/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\Atievxx.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Java\jre1.5.0_09\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Java\jre1.5.0_09\bin\jucheck.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Spyware Doctor\svcntaux.exe
C:\Program Files\Spyware Doctor\swdsvc.exe
C:\Program Files\Spyware Doctor\SDTrayApp.exe
C:\Program Files\Spyware Doctor\swdoctor.exe
C:\WINDOWS\regedit.exe
C:\Program Files\Hijackthis\HijackThis.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_09\bin\jusched.exe"
O4 - HKLM\..\Run: [40b61953] rundll32.exe "C:\WINDOWS\system32\uwjcsfkw.dll",b
O4 - HKLM\..\Run: [sDTray] "C:\Program Files\Spyware Doctor\SDTrayApp.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [WinAble] C:\Program Files\WinAble\winable.exe
O4 - Startup: PowerReg Scheduler V3.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: DomainService - Unknown owner - C:\WINDOWS\system32\phvmqbqt.exe (file missing)
O23 - Service: Network Monitor - Unknown owner - C:\Program Files\Network Monitor\netmon.exe
O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\svcntaux.exe
O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\swdsvc.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
But I don't know what that means.
If anyone could give me any advice I'd really appreciate it.
Regards,
Lindsey
Comments
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Dear slapkittens
I recommend that you download and install this program.Once installed double click on the shortcut. You will see an icon appears that looks like an insect (bug) right click on it and press on check for updates install it. Do the same thing but click now on scan for adware,spyware,malware,... , scan your pc,select complete scan and let the program remove everything.
I recommend that you download also the latest hijackthis version. Make a new log and add it at your next reply.
I recommend that you go start,control panel,software uninstall (remove) java runtime environnement. Download and install this version.
Download also Internet Explorer 7.
Best regards
Niels0