The old topic - to be found here:
http://forum.bitdefender.com/index.php?sho...amp;hl=thomcats
was thought to be solved but unfortunately I discovered that it isn't so.
Today I received the statement from my credit card and I could see that Digital River *had* charged me after all and there was no refund to be seen anywhere. The payment had been effectuated via Paypal and I checked there too, but could see no refund to my account.
Now, the charge was made on the 9th of May and that is about 3 weeks ago. One would think that they would have had ample time to make this refund. First question must of course be: Have they been advised by Bitdefender to make the refund? If not, I kindly ask you to deal with this matter immediately! I can of course substantiate my claim, if asked to do so, but I won't include any attachments here on the forum.
I would very, very much like to make history out of this incident, once and for all. I have contacted Digital River but received no answer as of yet. Neither have I seen any money repaid to me.
Please advice soonest.
