Managed Pc's

i set up the network map and have laptop(win7 64) & pc(win7 32) showing up on it but when i open up bd 2012 internet security interface and look at network map it says managed pc's(0)?shouldnt it read 2?

Comments

  • rootkit
    rootkit ✭✭✭

    Hello :)


    Welcome to the forums!


    Could you please post here a screenshot from that windows?


    Thank you!

  • i guess this is the screenshot you wanted.it says managed pc's(0)


    Hello :)


    Welcome to the forums!


    Could you please post here a screenshot from that windows?


    Thank you!


    post-104707-1339199450_thumb.png

  • rootkit
    rootkit ✭✭✭

    Hello :)


    Please click on Settings in that main window and go to the Network Map module.


    Take a screenshot from there and post it here.


    Thank you!

  • here ya go


    Hello :)


    Please click on Settings in that main window and go to the Network Map module.


    Take a screenshot from there and post it here.


    Thank you!


    post-104707-1339545719_thumb.png

  • brihy1
    edited June 2012

    anything on this?

  • rootkit
    rootkit ✭✭✭

    Hello :)


    In the second screenshot I can see one PC managed, does it say zero PCs in the main window?


    Take care.

  • yes it says 0,there are 2 listed in the screenshot,1 being the laptop that im on and 2and the pc im managing.it should say 1 not 0 correct?


    Hello :)


    In the second screenshot I can see one PC managed, does it say zero PCs in the main window?


    Take care.

  • rootkit
    rootkit ✭✭✭

    Hi :)


    Please follow the steps explained in the article below and send me via PM the generated log file:


    http://forum.bitdefender.com/index.php?showtopic=29927


    If the file is too big to attach it, upload it on


    http://www.sendspace.com


    or


    http://www.mediafire.com


    and send me a PM with the download link.


    If you were already asked to generate the log file, disregard the message above and just post the ticket ID.


    Have a nice day.

  • did you get the pm with download link?i sent it


    Hi :)


    Please follow the steps explained in the article below and send me via PM the generated log file:


    http://forum.bitdefender.com/index.php?showtopic=29927


    If the file is too big to attach it, upload it on


    http://www.sendspace.com


    or


    http://www.mediafire.com


    and send me a PM with the download link.


    If you were already asked to generate the log file, disregard the message above and just post the ticket ID.


    Have a nice day.

  • nevermind its not in bd is 2013,if i can get 2013 working correctly wont need it

  • rootkit
    rootkit ✭✭✭

    Hello :)


    Right know do you have Bitdefender 2013 or 2012 installed?


    I am asking this because in Bitdefender 2013 the Network Map module was replaced with Remote Management integrated in My Bitdefender and you can manage all your devices from there.


    Take care.