i set up the network map and have laptop(win7 64) & pc(win7 32) showing up on it but when i open up bd 2012 internet security interface and look at network map it says managed pc's(0)?shouldnt it read 2?
Hello
Welcome to the forums!
Could you please post here a screenshot from that windows?
Thank you!
i guess this is the screenshot you wanted.it says managed pc's(0)
Hello Welcome to the forums! Could you please post here a screenshot from that windows? Thank you!
Please click on Settings in that main window and go to the Network Map module.
Take a screenshot from there and post it here.
here ya go
Hello Please click on Settings in that main window and go to the Network Map module. Take a screenshot from there and post it here. Thank you!
anything on this?
In the second screenshot I can see one PC managed, does it say zero PCs in the main window?
Take care.
yes it says 0,there are 2 listed in the screenshot,1 being the laptop that im on and 2and the pc im managing.it should say 1 not 0 correct?
Hello In the second screenshot I can see one PC managed, does it say zero PCs in the main window? Take care.
Hi
Please follow the steps explained in the article below and send me via PM the generated log file:
http://forum.bitdefender.com/index.php?showtopic=29927
If the file is too big to attach it, upload it on
http://www.sendspace.com
or
http://www.mediafire.com
and send me a PM with the download link.
If you were already asked to generate the log file, disregard the message above and just post the ticket ID.
Have a nice day.
did you get the pm with download link?i sent it
Hi Please follow the steps explained in the article below and send me via PM the generated log file: http://forum.bitdefender.com/index.php?showtopic=29927 If the file is too big to attach it, upload it on http://www.sendspace.com or http://www.mediafire.com and send me a PM with the download link. If you were already asked to generate the log file, disregard the message above and just post the ticket ID. Have a nice day.
nevermind its not in bd is 2013,if i can get 2013 working correctly wont need it
Right know do you have Bitdefender 2013 or 2012 installed?
I am asking this because in Bitdefender 2013 the Network Map module was replaced with Remote Management integrated in My Bitdefender and you can manage all your devices from there.
