Blank Window Popping Up In Bottom Right Corner
On more than one computer I occasionally get a blank window popping up in the bottom right corner of the screen. The only thing that shows is the Close Window control button. Nothing else other than a white rectangle and it is in the front of all apps including BitDefender but is behind the Task Manager. I don't see anything special running on any tabs in the Task Manager and system performance is normal.
I know it's BitDefender Internet Security 2012 because the control button matches the BitDefender interface and it occurs on multiple computers shortly after installing BitDefender.
It seems to appear at random times and I can close it with the control button. Other than that, I can't interact with anything in the rectangle.
I'm running Win7 on all computers.
(It seams that I can't upload a zip or image file so I can't show what it looks like)
Any ideas what the window is, how to get rid of it or if it's trying to show something important?
Thanks.
Comments
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Hi
In order to be able to properly identify the causes for the reported situation and find a solution we will need to investigate a bit deeper.
Please follow the steps below and send us the result:
a ) Go to this page
http://technet.microsoft.com/en-us/sysinte...s/bb963902.aspx and download the autoruns file.
b ) Extract the contents of the downloaded file and run the 'autoruns.exe' file;
c ) Wait for the list to be filled with all the processes and then make sure that you have the Everything tab selected in the upper part;
d ) Click on the Disk icon right under File and chose any location folder on your computer;
e ) Save the file with a specific name (your name, computer name, a random name, which one you want) and then send me a PM with it.
If the file is too big to attach it, upload it on
or
and send me a PM with the download link.
We will analyze the information you sent and then reply with a possible solution in the shortest time.
Have a nice day.0
