Kindly be advised we cannot cancel subscriptions or issue refunds on the forum.
You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/

Thank you for your understanding.

Detection Date For Quarantined Files

Options

There should be the detection date indication of quarantined files.

Comments

  • rootkit
    rootkit ✭✭✭
    Options

    Hello :)


    What do you do if the quarantined file is a False Positive? You can not display that information for that file.


    Have a great day!

  • coolcool1227
    Options
    Hello :)


    What do you do if the quarantined file is a False Positive? You can not display that information for that file.


    Have a great day!


    This is not a issue, if the quarantined file is False +ve and Bitdefender detect it after updating and rescanning of quarantine items, it should display pop-up for that and prompt for user what to do with it either to restore to its original location or keep there or browse to any other location or delete that item etc and after the action selected by the user and taken by the Bitdefender, the item entry should be removed from the quarantine module and this is also logged in the Events as a False +ve detection.

  • rootkit
    rootkit ✭✭✭
    Options

    Hello ONT :)


    We can not implement a pop-up because this will interfere with the concept of silent security and for this we can not deactivate the Auto Pilot.


    We will what can be made in User Mode for this.


    Take care.

  • coolcool1227
    coolcool1227 ✭✭✭
    edited July 2012
    Options

    I am not saying to implement the pop-up in Auto Pilot Mode, you can do the same in User Mode.


    +1 for User Mode. :)

  • rootkit
    rootkit ✭✭✭
    Options

    Hello :)


    We will see what can be made for the Quarantine module.


    Thank you for your feedback!

  • coolcool1227
    Options

    Any update?

  • rootkit
    Options

    Hello :)


    For now the Quarantine module won't be changed.


    Thank you!

This discussion has been closed.