[resolved] Big Problem With Registration!

nendjak

I bought bit defender but I have a problem with registering I logged on the site but still writes complete registration,why??

because I get a warning: To benefit to signatures updates after 30 days since the installation,you must configure a Bd account. You have 2 days left

Thanks in advance!

nendjak

last picture sent by mistake

alexx69

I bought bit defender but I have a problem with registering I logged on the site but still writes complete registration,why??

because I get a warning: To benefit to signatures updates after 30 days since the installation,you must configure a Bd account. You have 2 days left

Thanks in advance!

Hi nendjak,

I think you need a "Generated Account Password" that comes with the first confirmation email. If you deleted this mail or possibly not even arrived, I think that it might be sent to you from the technical support at the forum again.

rootkit

Hi

I think I have a solution for your case.

As the new Bitdefender 2013 product suite was released, we would like to inform you that you benefit from a FREE upgrade to the latest version.

Apart from the fact that the 2013 suite brings lots of new features and improvements, it will most likely solve any issues that you may have encountered with your previous Bitdefender product.

Please check out this announcement:

http://forum.bitdefender.com/index.php?act...f=241&id=42

After you install the new version, if needed, we will continue the conversation on the new area from here:

http://forum.bitdefender.com/index.php?showforum=293

Thank you.

nendjak

Thanks for new version but I still have not managed to log in

I think the problem is that I did not get generated account password at the beginning!

still the same thing,here's a picture

alexx69

Thanks for new version but I still have not managed to log in

I think the problem is that I did not get generated account password at the beginning!

still the same thing,here's a picture

Hi nendjak,

I recommend you to move this topic to BitDefender 2013 products for faster response.

Regards.

rootkit

Hello

Your account is active in the database. Do you have a wireless connection? Have you tried to plug the cable in the network card and retry to activate the product? Do you use poxy?

Take care.

nendjak

I connected to the internet all the time!

I work with computers and I am very well aware of this,I've never had a problem with registration

here is a serious problem with that,which I do not understand

I think the should get the registration key at the beginning of what has happened! generated account or something like this

rootkit

Hello,

Please check your PM in about 15 minutes, I will send you some instructions.

Take care.

nendjak

Can not load the first page: http://www2.bitdefender.com/files/Knowledg...nstall_Tool.exe

I was not home,sorry to bother you with this!

Thank you very much!

rootkit

Hello

You have here a mirror:

http://www.mediafire.com/?kz4csfp1zoifvwh

Take care.

nendjak

delsid.exe will not run:(

nendjak

Hi Christian

Finally succeeded,I managed to log in!!

Best regards!

rootkit

Hello

You are most welcome!

I declare this case resolved.

Have a great weekend!