Processes Not Closing After Application Close

Ever since I installed Bitdefender Internet Security 2013 I've noticed some applications such as Firefox and DiabloIII.exe not closing after I close the application. This only started after I installed 2013 and never happened under 2011 and 2012. before I uninstall I'd liek to see if there is something I need to turn off or repair.

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SIL3NT-DE4TH

Yes this is happening to me. I am a new user to Bitdefender. and i noticed this the same day i installed.

were you able to fix it. after a re install?

NastyNate

Yes i also seen this happening to me aswell with Teamspeak 3.

rootkit

Hello

Welcome (back) to the forums!

First of all, please update to Firefox 15 Beta and let me know if the process hangs in the memory after you close it.

http://forum.bitdefender.com/index.php?sho...st&p=150159

Thank you!

SIL3NT-DE4TH

Im not sure why your asking for this. but i did and It DOES NOT hang in processes it closes instantly.

For me its doing it will the following. Chrome, Teamspeak, Starcraft, Diablo3. Steam might of done it once.

rootkit

Hello

A product update was released. Your build should be 16.18.0.1406(please right click on Bitdefender icon from system tray-near the clock-and choose "About". You should see in the left side the build number).

In order for the product update to be installed, you need to reboot your machine(you should see in the Events -> "Reboot required" under the Update module).

Changelog:

http://forum.bitdefender.com/index.php?sho...st&p=151654

http://forum.bitdefender.com/index.php?showtopic=35499

Let me know if the situation is solved.

Have a nice day.

spanthegnome

Still waiting for a reply to my PM Christian

rootkit

Hello

Are you talking about these events?

http://forum.bitdefender.com/index.php?showtopic=35895

Thank you!

spanthegnome

??? I sent you a private message...that's what PM means. I have no idea what that thread is.

rootkit

Hello

I have received the logs, that's why I told you earlier to make sure you have the latest build installed:

http://forum.bitdefender.com/index.php?sho...st&p=153517

Everything is OK now?

Take care.

spanthegnome

Hello

I have received the logs, that's why I told you earlier to make sure you have the latest build installed:

http://forum.bitdefender.com/index.php?sho...st&p=153517

Everything is OK now?

Take care.

Nope. Still same error when trying to get into account settings from the client. I am on the client listed.

rootkit

In order to help you with this issue, we kindly ask you to send us a screenshot of the error message that you receive as follows:

1. When the window is on the screen please press the "PrintScreen" key ("PrintScreen" is located at the top of the keyboard, at right. At this step we can not see anything, as the picture is copied into Windows's clipboard)

2. Open a graphic editing application (We recommend using the standard Paint program, that comes with every Windows installation (Start > Program > Accessories > Paint))

3. Paste the picture in a new Paint document;

4. Save the file in JPEG format (BMP format is too big to attach it)

5. Attach the screenshot in your next reply.

We are looking forward to hearing from you.

Have a nice day.

spanthegnome

Hi

In order to help you with this issue, we kindly ask you to send us a screenshot of the error message that you receive as follows:

1. When the window is on the screen please press the "PrintScreen" key ("PrintScreen" is located at the top of the keyboard, at right. At this step we can not see anything, as the picture is copied into Windows's clipboard)

2. Open a graphic editing application (We recommend using the standard Paint program, that comes with every Windows installation (Start > Program > Accessories > Paint))

3. Paste the picture in a new Paint document;

4. Save the file in JPEG format (BMP format is too big to attach it)

5. Attach the screenshot in your next reply.

We are looking forward to hearing from you.

Have a nice day.

Here you go

rootkit

Hello

A product update was released. Your build should be 16.23.0.1637(please right click on Bitdefender icon from system tray-near the clock-and choose "About". You should see in the left side the build number).

In order for the product update to be installed, you need to reboot your machine(you should see in the Events -> "Reboot required" under the Update module).

Changelog:

http://forum.bitdefender.com/index.php?sho...st&p=162888

http://forum.bitdefender.com/index.php?showtopic=35499

Let me know if the situation is solved.

Have a nice day.