Has anyone else experienced louzy support from Bitdefender ? 
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I created a support request on November 6th : Bitdefender IS 2008 Firewall is not working on Windows XP 2005 Tablet Edition. Since then, I barely received any reaction. Yes, support asked me to send some files, to gather statistics, ... which I sent almost immediately.
But any other response ? Even when I ask if there is any update, I get no answer.
I contacted sales, explaining the problem, but again, no reaction.
If this is the kind of support that Bitdefender can give, I think they should give me back my money. I paid for support, but I don't get it.
My license needs renewal half of January. But I'm seriously considering switching to another product.
You've disappointed me a lot, Bitdefender ! " />
