Bitdefender 2013 Cause Lag And Right Click Problem

well the problem as stated in the title i , i intalled bitdefender 2013 internet security and then noticed that it cause right click to take long time (on my computer icon) to response along with system lag and freezing

so i tried to repair or unistall and install again but the problem still the same

i use 4 giga ddr2 of ram and amd 955 cpu

any ideas !!

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stebo12

hi

well the problem as stated in the title i , i intalled bitdefender 2013 internet security and then noticed that it cause right click to take long time (on my computer icon) to response along with system lag and freezing

so i tried to repair or unistall and install again but the problem still the same

i use 4 giga ddr2 of ram and amd 955 cpu

any ideas !!

I didn't have this problem when I used Bitdefender IS 2013 on two different systems. Are you sure the problem goes away completely after you unistall the program?

bits11

I didn't have this problem when I used Bitdefender IS 2013 on two different systems. Are you sure the problem goes away completely after you unistall the program?

yeah i'm sure , for once i thought it's fulty ram or hdd but i checked both and they were fine and pass tests, i even did clean windows 7 instal snd installed bitdefender is 2013 again but the problem still exist

stebo12

Strange. Not sure. A clean install should have fixed the problem.

bits11

Strange. Not sure. A clean install should have fixed the problem.

yeah i thought that too ,i think 2013 has some bugs cause heavy load or features that cause heavy load to the system and need to be fixed , i'm thinking going back to bitdefender internet security 2012 it was good and lighter to the system , but is it will still have the same data singnure for detecting virus ?!

stebo12

Hmm. Funny. I have better performance with 2013 than with 2012.

zebedeezbd

Did you find a solution to your problem? I have the same issue. Just upgraded from 2012 to 2013 and now right-clicking any file causes that window to hang for around 30 seconds until the context menu eventually appears.

columbo

yeah i thought that too ,i think 2013 has some bugs cause heavy load or features that cause heavy load to the system and need to be fixed , i'm thinking going back to bitdefender internet security 2012 it was good and lighter to the system , but is it will still have the same data singnure for detecting virus ?!

Yes it will, but of course just a different build number due to the different year/build.

rootkit

Please follow the steps explained in the article below and send me via PM the generated log file:

http://forum.bitdefender.com/index.php?showtopic=29927

If the file is too big to attach it, upload it on

http://www.sendspace.com

http://www.mediafire.com

and send me a PM with the download link.

If you were already asked to generate the log file, disregard the message above and just post the ticket ID.

Have a nice day.