Bitdefender 2013 Cause Lag And Right Click Problem

bits11
bits11
edited July 2012 in General

hi


well the problem as stated in the title i , i intalled bitdefender 2013 internet security and then noticed that it cause right click to take long time (on my computer icon) to response along with system lag and freezing


so i tried to repair or unistall and install again but the problem still the same


i use 4 giga ddr2 of ram and amd 955 cpu


any ideas !!

Comments

  • stebo12
    stebo12
    hi


    well the problem as stated in the title i , i intalled bitdefender 2013 internet security and then noticed that it cause right click to take long time (on my computer icon) to response along with system lag and freezing


    so i tried to repair or unistall and install again but the problem still the same


    i use 4 giga ddr2 of ram and amd 955 cpu


    any ideas !!


    I didn't have this problem when I used Bitdefender IS 2013 on two different systems. Are you sure the problem goes away completely after you unistall the program?

  • bits11
    bits11
    edited July 2012
    I didn't have this problem when I used Bitdefender IS 2013 on two different systems. Are you sure the problem goes away completely after you unistall the program?


    yeah i'm sure , for once i thought it's fulty ram or hdd but i checked both and they were fine and pass tests, i even did clean windows 7 instal snd installed bitdefender is 2013 again but the problem still exist

  • stebo12
    stebo12

    Strange. Not sure. A clean install should have fixed the problem.

  • bits11
    bits11
    edited July 2012
    Strange. Not sure. A clean install should have fixed the problem.


    yeah i thought that too ,i think 2013 has some bugs cause heavy load or features that cause heavy load to the system and need to be fixed , i'm thinking going back to bitdefender internet security 2012 it was good and lighter to the system , but is it will still have the same data singnure for detecting virus ?!

  • stebo12
    stebo12

    Hmm. Funny. I have better performance with 2013 than with 2012.

  • zebedeezbd
    zebedeezbd

    Did you find a solution to your problem? I have the same issue. Just upgraded from 2012 to 2013 and now right-clicking any file causes that window to hang for around 30 seconds until the context menu eventually appears.

  • columbo
    columbo ✭
    yeah i thought that too ,i think 2013 has some bugs cause heavy load or features that cause heavy load to the system and need to be fixed , i'm thinking going back to bitdefender internet security 2012 it was good and lighter to the system , but is it will still have the same data singnure for detecting virus ?!


    Yes it will, but of course just a different build number due to the different year/build.


    BD20132012virusdefs.jpg

  • rootkit
    rootkit ✭✭✭

    Hi :)


    Please follow the steps explained in the article below and send me via PM the generated log file:


    http://forum.bitdefender.com/index.php?showtopic=29927


    If the file is too big to attach it, upload it on


    http://www.sendspace.com


    or


    http://www.mediafire.com


    and send me a PM with the download link.


    If you were already asked to generate the log file, disregard the message above and just post the ticket ID.


    Have a nice day.

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