"fatal Error" During Bitdefender Internet Security Install

BrandonSampayan

I recently uninstalled Bitdefender. However, when trying to re-install it keeps loading and then stops at either 49% or like 70ish% and then tells me that a Fatal Error occurred while trying to install. I read up on the Forum and found a couple things to try and fix. I tried going into the properties and unlocking the program then restarting...Same error...I tried the uninstaller ran it as admin and then restarted....same error. I tried updating windows updates...updated, restarted and still same error. I even tried disabling UAC's, Disabling windows firewall but, the all giving me the same error. At this point i'm extremely frustrated. It shouldn't be this hard to install a silly antivirus... Anyone else have a suggestion?

rootkit

Hi Brandon

Welcome to the forums!

I think I have a solution for your case.

As the new Bitdefender 2013 product suite was released, we would like to inform you that you benefit from a FREE upgrade to the latest version.

Apart from the fact that the 2013 suite brings lots of new features and improvements, it will most likely solve any issues that you may have encountered with your previous Bitdefender product.

Please check out this announcement:

http://forum.bitdefender.com/index.php?act...f=241&id=42

After you install the new version, if needed, we will continue the conversation on the new area from here:

http://forum.bitdefender.com/index.php?showforum=293

Thank you.

BrandonSampayan

Thank you Christian! I just finished installing Bitdefender 2013! I guess i just needed the new version. Thank you for your help!

rootkit

Hello Brandon

You are most welcome!

I declare this case resolved.

Have a wonderful day!