Key Not Working On Bdis

anand20689

Hello,

I have bought a new key of internet security 2012. i added it to my Bitdefender account sucessfully, however when i tried to update the on BDIS software it says "We were not able to validate the license key you entered. please try again ....." I raised the issue with Live assistance team, but still i havent received any reply (please check tickets). I am using BDIS 2013 in 1PC and BDIS 2012 in 1 PC (both have windows 7), but both does not accept the key.

Please provide me the alternate key, or make the key work.

Regards,

Anand.

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rootkit

Hello Anand

Welcome to the forums!

Please send me a PM with your current license key and your email address.

DO NOT POST THEM HERE ON THE FORUMS!

Thank you!

anand20689

Hello Anand

Welcome to the forums!

Please send me a PM with your current license key and your email address.

DO NOT POST THEM HERE ON THE FORUMS!

Thank you!

Hello,

As per your request i have sent you the detail as PM. please have a look into it.

Regards,

Anand.

rootkit

Hello

I forwarded your request to the Customer Service Department and you will receive soon another license key.

Thank you!

rootkit

Hello

Please check you PM, I have sent you a new license key to register the English version of Bitdefender 2013.

Thank you!

anand20689

Hello

Please check you PM, I have sent you a new license key to register the English version of Bitdefender 2013.

Thank you!

Thanks for new key. It works.

rootkit

Hello

You are most welcome!

I declare this case resolved.

Take care.