Key Not Working On Bdis

anand20689

Hello,

I have bought a new key of internet security 2012. i added it to my Bitdefender account sucessfully, however when i tried to update the on BDIS software it says "We were not able to validate the license key you entered. please try again ....." I raised the issue with Live assistance team, but still i havent received any reply (please check tickets). I am using BDIS 2013 in 1PC and BDIS 2012 in 1 PC (both have windows 7), but both does not accept the key.

Please provide me the alternate key, or make the key work.

Regards,

Anand.

rootkit

Hello Anand

Welcome to the forums!

Please send me a PM with your current license key and your email address.

DO NOT POST THEM HERE ON THE FORUMS!

Thank you!

anand20689

Hello Anand

Welcome to the forums!

Please send me a PM with your current license key and your email address.

DO NOT POST THEM HERE ON THE FORUMS!

Thank you!

Hello,

As per your request i have sent you the detail as PM. please have a look into it.

Regards,

Anand.

rootkit

Hello

I forwarded your request to the Customer Service Department and you will receive soon another license key.

Thank you!

rootkit

Hello

Please check you PM, I have sent you a new license key to register the English version of Bitdefender 2013.

Thank you!

anand20689

Hello

Please check you PM, I have sent you a new license key to register the English version of Bitdefender 2013.

Thank you!

Thanks for new key. It works.

rootkit

Hello

You are most welcome!

I declare this case resolved.

Take care.