General

General

How Do I Reinstall Av Plus 2012 After Os Reinstall

i am not happy. 30+ minuets and i am still without AV protection after reinstalling my OS


all you have available for download is 2013.


i cannot locate a valid license key for the product i purchased, which i still have 200+ days left on. the only key i could find on my mybitdefender account apparently is linked to nothing.

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Comments

  • ok. guess i will find another AV solution


    thanks for nothing

  • ✭✭✭

    Hello :)


    Welcome to our forums!


    After the reinstallation of the operating system, you can install Bitdefender 2013:


    http://forum.bitdefender.com/index.php?act...f=312&id=53


    Send me by PM the email address that you used to purchase the product and I will send you back the license key.


    Your cooperation on this matter is greatly appreciated.


    have a great day!

  • How do we reinstall 2012 Bitdefender Total Security after getting a new hard drive? We purchased in December 2012.

  • ✭✭✭

    Hello :)


    You don't have to purchase again the product, you simply uninstall the current version, install Bitdefender 2013 and use the old license key to register the product.


    http://forum.bitdefender.com/index.php?act...f=312&id=53


    The upgrade is FREE for all customers that have a valid license.


    Have a great day!

  • Hello :)


    You don't have to purchase again the product, you simply uninstall the current version, install Bitdefender 2013 and use the old license key to register the product.


    http://forum.bitdefender.com/index.php?act...f=312&id=53


    The upgrade is FREE for all customers that have a valid license.


    Have a great day!


    Hi Christian,


    Thanks!

  • ✭✭✭

    Hello :)


    You are most welcome Dan.


    For questions related to Bitdefender 2013, please use this area:


    http://forum.bitdefender.com/index.php?showforum=293


    Have a great day!

  • Hi!


    I just have a question to ask, it might seem stupid or self-evident, please bear with me.


    I bought Bitdefender Total Security 2013 in May this year and installed it on my laptop and on a second computer. There seems to be a problem with WindowsXP on this second computer so I am going to format the hard drive and reinstall OS and Bitdefender, of course.


    My Bitdefender licence is valid for 3 computers. I have only used it on two computers as far as today.


    Reinstalling it on a formatted hard drive means that my third option to use it on a different computer has gone?


    I am also planning to replace the hard drive on the second computer later this year. That means reinstalling OS and Bitdefender, too. Will I be able to reinstall Bitdefender since I will have already installed it once in May this year and reinstalled on a formatted hard drive of the same second computer possibly this month or so?


    After performing all this operations on my second computer will I still have the third option to install Bitdefender on a totally different computer perhaps early next year (hypothetically speaking)?


    Thanks a lot for your time!


    Gabriel

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