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Uninstall, Caused Loss Of Internet

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Nemie
Nemie
in Installation

I had some trouble with bit defender 2012 (had problems activating) I read a similar post and it directed me to 2013, so I installed it. I wanted to play a new game (batman, arkham city) and found but defender stopped it from running. So I uninstalled and used the removal tool.


It didn't completely uninstall, but u could okay my game, so all good.


Today I started getting crash reports do I figured, I'll re install. I went into safe mode and ran the uninstall tool.. And when I restarted. It's gone.. Happy days....WRONG


I've completely lost Internet! Tried everything I can think of, removing devices, release Renew.. My router is fine all other pcs connect.. I can connect to the router, but no further!!!


What do I do?


I can't even reinstall 2012, it just freezes at 71%

Comments

  • AstroMax
    AstroMax
    Options

    Don't know if this helps, but when I uninstalled previous security suite to install BD 2013, MS firewall took control and I also had no internet connection (I never used MS firewall).


    So, check MS firewall.

  • Nemie
    Nemie
    Options
    Don't know if this helps, but when I uninstalled previous security suite to install BD 2013, MS firewall took control and I also had no internet connection (I never used MS firewall).


    So, check MS firewall.


    Windows firewall is off... I checked


    I've done a system restore.. Now msn and my swtor connects but Firefox won't... Nor will skype

  • columbo
    columbo ✭
    Options

    Hi Nemie,


    Try resetting your network by opening command prompt in Admin mode, and typing in: netsh winsock reset then hit enter, it should then ask you to restart, as shown below. Restart your PC, and see if that helps.


    reset.jpg


    Hope this helps,


    Columbo

  • Nemie
    Nemie
    Options
    Hi Nemie,


    Try resetting your network by opening command prompt in Admin mode, and typing in: netsh winsock reset then hit enter, it should then ask you to restart, as shown below. Restart your PC, and see if that helps.


    reset.jpg


    Hope this helps,


    Columbo


    Yup, I did about an hours worth of searching and tried that... Didn't work

  • columbo
    columbo ✭
    edited August 2012
    Options

    Since you did the reset, did you try to uninstall Firefox and Skype, and re-install, restart the PC and see what happens? You may have to re-set the winsock catalog.


    http://support.microsoft.com/kb/299357

  • columbo
    columbo ✭
    edited August 2012
    Options

    Here is a link from this forum that I was looking for, that may help. http://forum.bitdefender.com/index.php?s=&...st&p=147972

  • coolcool1227
    coolcool1227 ✭✭✭
    Options

    Use the LSPfix tool to fix the issue. By the way which uninstall tool you used to uninstall Bitdefender?

  • rootkit
    rootkit ✭✭✭
    Options

    Hello :)


    In the system tray, near the clock, the network icon has a yellow exclamation sign on it?


    Thank you!

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