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Bitdefender Eptimum

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TomC
TomC
in General

Hello,


I tried Bitdefender for around 30 days now and am pleased with this programm. So yesterday i decided to buy Bitdefender Sphere from the Belgian Eptimum website, but now comes the problem part. During registration i used a wrong email adress (i now a very stupid mistake) and before i noticed this the payment was already done. So now i didn't received the order confirmation and am not able to update the programm. Can someone please help me? I send them yesterday an email with the explication, but had not an answer, i'm afraid my money is lost.


Another problem is that my trial version ends tomorrow, so my pc will not longer be protected.


Many thanks for an answer,


Kind regards,


TomC

Comments

  • rootkit
    rootkit ✭✭✭
    Options

    Hello :)


    Welcome to the forums!


    My colleague George will help with this situation.


    Take care.

  • George R.
    George R.
    Options

    Hello Tom,


    I sent you an email regarding this situation.


    Regards,


    George

  • TomC
    TomC
    Options
    Hello Tom,


    I sent you an email regarding this situation.


    Regards,


    George


    Dear George and Christian,


    Thanks for your quick replies to my post.


    To George: i replied to your email with the asked information.


    Thanks for helping me,


    Kind Regards,


    TomC

  • rootkit
    rootkit ✭✭✭
    Options

    Hi Tom :)


    This conversation will continue with George via email.


    Thank you!


    Have a great day.

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