Bitdefender Eptimum

TomC

Hello,

I tried Bitdefender for around 30 days now and am pleased with this programm. So yesterday i decided to buy Bitdefender Sphere from the Belgian Eptimum website, but now comes the problem part. During registration i used a wrong email adress (i now a very stupid mistake) and before i noticed this the payment was already done. So now i didn't received the order confirmation and am not able to update the programm. Can someone please help me? I send them yesterday an email with the explication, but had not an answer, i'm afraid my money is lost.

Another problem is that my trial version ends tomorrow, so my pc will not longer be protected.

Many thanks for an answer,

Kind regards,

TomC

rootkit

Hello

Welcome to the forums!

My colleague George will help with this situation.

Take care.

George R.

Hello Tom,

I sent you an email regarding this situation.

Regards,

George

TomC

Hello Tom,

I sent you an email regarding this situation.

Regards,

George

Dear George and Christian,

Thanks for your quick replies to my post.

To George: i replied to your email with the asked information.

Thanks for helping me,

Kind Regards,

TomC

rootkit

Hi Tom

This conversation will continue with George via email.

Thank you!

Have a great day.