Bitdefender Services Are Not Responding

About 5 mins after booting my computer the bitdefender icon in systray goes grey and "Bitdefender services are not responding" is displayed on hover.

This is a clean install after running the BD removal tool twice.

Win 7 Ultimate 64bit, i7 processor 8 gig ram, no other AV/anti malware software installed.

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Sorter

About 5 mins after booting my computer the bitdefender icon in systray goes grey and "Bitdefender services are not responding" is displayed on hover.

This is a clean install after running the BD removal tool twice.

Win 7 Ultimate 64bit, i7 processor 8 gig ram, no other AV/anti malware software installed.

Your not going to like hearing. Do the uninstall with the uninstall tool again, but this time reboot the machine into safe mode first. Hopefully this will fix it. Good luck!

NickInOz

Your not going to like hearing. Do the uninstall with the uninstall tool again, but this time reboot the machine into safe mode first. Hopefully this will fix it. Good luck!

Grrrrrrr

You're right Sorter, not what I wanted to hear but have done as you advised anyway.

So far so good but last install was OK for about a week before it broke too.

Will see what happens.

Thanks for you input.

NickInOz

Well after a whole 24 or so hours of my BD install behaving itself I am now back to a grey icon and my services not responding yet again.

I am seriously thinking of ditching BD and trying the opposition. I know BD is a good product but not sure it is worth the hassle of having to remove and re-install every day.

Open to suggestions before I scrap it and try KIS or maybe Trend

dothackjhe

I'm having the same issue but not necessarily the same scenario as you encounter. I, on the other hand, am having issues with BitDefender's services not responding after leaving the computer idle for few ~ several hours while it's on.

rootkit

Please follow the steps explained in the article below and send me via PM the generated log file:

http://forum.bitdefender.com/index.php?showtopic=29927

If the file is too big to attach it, upload it on

http://www.sendspace.com

http://www.mediafire.com

and send me a PM with the download link.

If you were already asked to generate the log file, disregard the message above and just post the ticket ID.

Have a nice day.

rwg421

I'm having the same issue but not necessarily the same scenario as you encounter. I, on the other hand, am having issues with BitDefender's services not responding after leaving the computer idle for few ~ several hours while it's on.

Me too, I have the same scenario as above. Except my system will freeze after "Bit Defender’s services not responding" message rears its head.

Please Offer me a FIX or a refund. Really this is stupid for so many to have the same issue without resolution.

The silence is deafening!

rootkit

Hello

Welcoem to the forums!

Have you tried to repair the product?

http://forum.bitdefender.com/index.php?showtopic=35489

Thank you!

rwg421

Yes, acutually I have just done a clean install 3X

rootkit

Hello

A product update was released. Your build should be 16.23.0.1637(please right click on Bitdefender icon from system tray-near the clock-and choose "About". You should see in the left side the build number).

In order for the product update to be installed, you need to reboot your machine(you should see in the Events -> "Reboot required" under the Update module).

Changelog:

http://forum.bitdefender.com/index.php?sho...st&p=162888

http://forum.bitdefender.com/index.php?showtopic=35499

Let me know if the situation is solved.

Have a nice day.

rainnyday

My build is 16.20.0.1483. Where can I download the latest build?

Thanks,

Hello

A product update was released. Your build should be 16.23.0.1637(please right click on Bitdefender icon from system tray-near the clock-and choose "About". You should see in the left side the build number).

In order for the product update to be installed, you need to reboot your machine(you should see in the Events -> "Reboot required" under the Update module).

Changelog:

http://forum.bitdefender.com/index.php?sho...st&p=162888

http://forum.bitdefender.com/index.php?showtopic=35499

Let me know if the situation is solved.

Have a nice day.

Georgia

Hello,

@ rainnyday : The product downloads the latest build number through automatically update. Please right click on the Bitdefender icon from the system tray, next to Windows clock -> choose 'Update now'. The newest build version is 16.28.0.1763.

@ Rwg123, @ Insert Name Here, @ Nick Kamin: Does the issue persist?