Activation Not Working

luke18

hi,

i downloaded total security 2013, but when it asks to register, the key i was sent brings up a message saying it is for a different product. can you please advise me on what to do?

thanks

rootkit

Hi

Welcome to the forums.

Please follow the steps explained in the article below and send me via PM the generated log file:

http://forum.bitdefender.com/index.php?showtopic=29927

If the file is too big to attach it, upload it on

http://www.sendspace.com

or

http://www.mediafire.com

and send me a PM with the download link.

If you were already asked to generate the log file, disregard the message above and just post the ticket ID.

Have a nice day.