Autoscan Off After Every Reboot

noobzr · August 2012

My autoscan is disabled everytime i reboot and then i need to open bitdefender to resolve this problem. I'm using total security 2013.

I got a arn. file but cannot place it here cause it's to big.

Kind regard

alexx69 · August 2012

Hello noobzr and welcome to the forum,

Did you tried repair ?

Best regards.

rootkit · August 2012

Hi

Welcome to the forums.

Please follow the steps explained in the article below and send me via PM the generated log file:

If the file is too big to attach it, upload it on

or

and send me a PM with the download link.

If you were already asked to generate the log file, disregard the message above and just post the ticket ID.

Have a nice day.

rootkit · August 2012

Hi

In order to be able to properly identify the causes for the reported situation and find a solution we will need to investigate a bit deeper.

Please follow the steps below and send us the result:

a ) Go to this page

b ) Extract the contents of the downloaded file and run the 'autoruns.exe' file;

c ) Wait for the list to be filled with all the processes and then make sure that you have the Everything tab selected in the upper part;

d ) Click on the Disk icon right under File and chose any location folder on your computer;

e ) Save the file with a specific name (your name, computer name, a random name, which one you want) and then send me a PM with it.

If the file is too big to attach it, upload it on

or

and send me a PM with the download link.

We will analyze the information you sent and then reply with a possible solution in the shortest time.

Have a nice day.

Myro · August 2012

Hello noobzr and welcome to the forum,

Did you tried repair ?

Best regards.

I was having the same problem. Did the repair function and all is well now. Thanks.

rootkit · August 2012

Hi

Welcome to the forums!

I am glad to hear that, but we will wait for noobzr to post here his feedback before declaring this resolved.

Have a wonderful day!

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