[resolved] Problem Bitdefender With Windows 8

i think BD will fix this problem on next update v16.19.******

cmiiw

I wish that right and this update come early

superman24101994

I still have problem with IDM on Windows 8 RTM

columbo

Hi all

To be honest, I don't know why Bitdefender should work flawlessly with a pre release version OS, we just might be expecting too much too soon from a pre release OS, and a newer version of Bitdefender that is trying to get some of the 2013 glitches resolved, and are, thank you Christian

There are many AVs that have yet to prove they're "bulletproof" on this pre release. Do a Google search for; Windows 8 compatible antivirus, and click the link to Windows 8 Compatibility For Security: Antivirus.... and go to about page 3-4 and notice some of the non functioning AVs. I'd give Bitdefender and Windows 8 a bit more time to matur.e, before I would be to concerned with problems/issues.

Again, just my 2 cents worth, for what it's worth

Columbo

Edit: my assumption is that the pre release version is being described here, and not the final consumer release?

Hello

I need some background information for this issue: do you have Windows Defender, SmartScreen and UAC turned off on Windows 8?

Thank you!

realkaka2204

Hi,

I installed Windows 8 Pro 32-bit version and BitDefender Internet Security 2013 32-bit version, then I facing this problem (turn off UAC and Windows Defender) . However, this issue not happened on Windows 8 Pro 64-bit version with Bitdefender IS 64-bit version.

superman24101994

Hi,

I installed Windows 8 Pro 32-bit version and BitDefender Internet Security 2013 32-bit version, then I facing this problem (turn off UAC and Windows Defender) . However, this issue not happened on Windows 8 Pro 64-bit version with Bitdefender IS 64-bit version.

But I also have issue with my PC which is installed Windows 8 Pro 64 bit

Hello

I just installed Windows 8 Professional in a virtual machine and received a black screen after the first reboot. Bitdefender was not installed on that machine.

I will come back here after running several tests.

Take care.

Hello

I just installed Windows 8 Professional in a virtual machine and received a black screen after the first reboot. Bitdefender was not installed on that machine.

I will come back here after running several tests.

Take care.

hi, thank you very much interest to this problem.This problem occurs with the latest version and from when installed bitdefender onwards, the reboot as many times as you boot into windows slower.currently I do not have the patience to wait for a half hour to boot windows so I had to remove bitdefender and wait for the next update

realkaka2204

Hi Christian,

I install windows 8 RTM pro and all my software normally. However, after I install Bitdefender IS 2013 and restart, My Computer not access to Start Screen".

catland

Another issue: BD13 makes live tiles non live.

new version 16.18.0.1407 not fix problem

New Build 16.20.0.1483 not fix problem with windows 8 x86.but also has slightly improved over the previous version

Midnight

To be honest, I don't know why Bitdefender should work flawlessly with a pre release version OS, we just might be expecting too much too soon from a pre release OS, and a newer version of Bitdefender that is trying to get some of the 2013 glitches resolved, and are, thank you Christian cool.gif

Ain't that the truth! <img class= " />

Don't know what all the hype is about Win8, but those who jumped on the bandwagon to install it before SP1, can't expect miracles, that's for sure! :rolleyes:

http://forum.bitdefender.com/index.php?showtopic=29927

New Build 16.20.0.1483 not fix problem with windows 8 x86.but also has slightly improved over the previous version

Please follow the steps explained in the article below and send me via PM the generated log file:

If the file is too big to attach it, upload it on

http://www.sendspace.com

http://www.mediafire.com

and send me a PM with the download link.

If you were already asked to generate the log file, disregard the message above and just post the ticket ID.

Have a nice day!

Hi

Please follow the steps explained in the article below and send me via PM the generated log file:

http://forum.bitdefender.com/index.php?showtopic=29927

If the file is too big to attach it, upload it on

http://www.sendspace.com

or

http://www.mediafire.com

and send me a PM with the download link.

If you were already asked to generate the log file, disregard the message above and just post the ticket ID.

Have a nice day!

Ok, I have sent to you

I have intalled bitdefender on systerm windows 8, but after intalled windows start very slow about 30minutes. sometime system don't start, I must restart manual.Now I remove bitdefender on my computer and windows start normaly.

I try bitdefender internet and total 2013

I have the same problem!! Windows 8 RTM is out since weeks now and they are selling their product that officially supports Windows 8!!! But it is completely unusable!!! My whole system hangs, so I have to go into safe mode to switch of the bitdefender services..... what a whole mess!

Developers why don't you use Windows 8 RTM and install your own product to see what the heck is actually going on!

We are waiting for a quick fix!!

Thank you!

I have the same problem!! Windows 8 RTM is out since weeks now and they are selling their product that officially supports Windows 8!!! But it is completely unusable!!! My whole system hangs, so I have to go into safe mode to switch of the bitdefender services..... what a whole mess!

Developers why don't you use Windows 8 RTM and install your own product to see what the heck is actually going on!

We are waiting for a quick fix!!

Thank you!

I have a shutdown that is in hibernation mode.so we can still use the bitdefender.but they are only temporary.I hope bitdefender to fix this problem

ehsanjt98

same problem here i disabled lock screen + login user , when i turn on mypc and choose desktop from moden ui , my pc hanged for 5 minutes

-srry for my bad english

if till Friday no updates comes that solves the incompatibility with Windows 8 RTM and Bitdefender 2013 TS, am going to remove this product and go for another security suite....

cheers

ehsanjt98

yeah , we need a update for this problem

i'm bd fans , we need support

Bitdefender 2013 is a pure disappointment with Windows 8 pro RTM.... I don't know why you guys even advertise it is Windows 8 compatible? which is complete lie?.... the symptoms above haven't been fixed even with the latest update, which came out today.... the only solution is to set the start of bitdefender services from automatic to manual.... but then the live tiles on start screen are not working properly with Bitdefender... your spam control plug in for outlook and firewall needs to be redesigned .... am going now over to Kaspersky and cancel my license with Bitdefender.

Thanks

moquiwa

Bitdefender 2013 is a pure disappointment with Windows 8 pro RTM.... I don't know why you guys even advertise it is Windows 8 compatible? which is complete lie?.... the symptoms above haven't been fixed even with the latest update, which came out today.... the only solution is to set the start of bitdefender services from automatic to manual.... but then the live tiles on start screen are not working properly with Bitdefender... your spam control plug in for outlook and firewall needs to be redesigned .... am going now over to Kaspersky and cancel my license with Bitdefender.

Thanks

i agree..

i'm sick of this..

the worst part is that no one say a thing..

if the problems stays i'm going to move BACK to Kaspersky where i should never have left!!

nulled

Same problem here, i have BDA 2013 (licensed to 3 pcs) - installed on Win 8 x64 RTM.

On the PC, it worked for a short while until after a reboot it couldnt load the bitdefender drivers; i tried a lot but i had to reinstall win8 completely and i use windows defender for now.

On the laptop however, same win8 x64, it's still running properly.

I have UAC turned off via registry, smartscreen off on both laptop & pc, so no differences in setup.

Edit: where can the latest beta versions be downloaded?

Edit2: i remember just now, the Desktop BDA crashed after inserting/scanning/removing a USB stick, after reboot it couldnt load bdagent drivers

now new version Bitdefender 16.21.0.1504 update by bitdefender internet 2013. but problem start slow on windows 8 32bit (x86) not fix

b0ring

Same Problem ....

Window 8 RTM Enterprise x86

startup computer is okay but restart is very OMG need 5-10 min ...and lag in startscreen and black screen

Pls Fix problem next patch ..in 16.21.0.1504 patch same haven fix it

i agree..

i'm sick of this..

the worst part is that no one say a thing..

if the problems stays i'm going to move BACK to Kaspersky where i should never have left!!

they are not replying because all they want is your money ))))) I tried Kaspersky am not happy with that too.... am using now built in Microsoft Defender in Windows 8 which is extremely light and does its job very well! Am waiting now for Eset Smart Security 6.0 which is about to be released, this one is great light suite and does a perfect job!

Am tired of Bitdefender using us end customers for beta testing.... my opinion Bitdefender 2013 is still beta!..... the spam plug in for outlook sux since years no changes on it which is poor.... firewall configuration sux.... developers at least take a look at other products and then put some creativity into it and create!! ...The only changes on bitdefender is the main window.... looks kind of spacey ))))..... ohhh and last but not least.... your new logo in the task bar as a simple "B" looks chea.p.... the old one was a lot better!

http://forum.bitdefender.com/index.php?sho...st&p=157414

Hello

I am sorry for the delay of our answer and I hope to assist you in a timely fashion from now on. I would like to take advantage of this opportunity to convey our apologies in regards to the situation created.

I received scan logs only from Van Quang & realkaka2204.

Please send me the logs via PM so I can forward them to our developers.

Thank you very much!

b0ring

Hello

I am sorry for the delay of our answer and I hope to assist you in a timely fashion from now on. I would like to take advantage of this opportunity to convey our apologies in regards to the situation created.

I received scan logs only from Van Quang & realkaka2204.

Please send me the logs via PM so I can forward them to our developers.

http://forum.bitdefender.com/index.php?sho...st&p=157414

Thank you very much!

Are receive my tools logs ??

http://forum.bitdefender.com/index.php?sho...st&p=159835

Hello everyone

The issue with the slowdown or black screen on Windows 8 should be solved with the latest product update.

Please provide me with your feedback here.

Thank you!

ehsanjt98

hi boss

yeah it's solved for me , working great here

thank you very much "Christian"