Understanding How The Anti-spam Toolbar Works

Folks,

I have a number of emails (around 10) that come in to my inbox every day. I always highlight them and hit the "Is Spam" button on the toolbar but these emails keep going to the Inbox not into deleted items as I understood they should. The email addresses are not in the list of spammers either. Spam rate is showing as 0%.

It seems to me that the Spam filter is not working so would appreciate a response to see if I am missing something,

Cheers,

Malcolm.

PS I use outlook 2007 on a windows 7 64 bit machine

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columbo

Hi lionrampant

Just curious, do you have Outlook set up as an IMAP or a POP account, as this may help in troubleshooting.

Thanks,

Columbo

lionrampant

Hi Columbo,

Both account I use are POP accounts,

Cheers,

Malcolm.

rootkit

Hi Malcolm

Welcome to the forums.

Please follow the steps explained in the article below and send me via PM the generated log file:

http://forum.bitdefender.com/index.php?showtopic=29927

If the file is too big to attach it, upload it on

http://www.sendspace.com

http://www.mediafire.com

and send me a PM with the download link.

If you were already asked to generate the log file, disregard the message above and just post the ticket ID.

Have a nice day.

lionrampant

Any update on this? I send the logfiles are requested,

Thanks,

Malcolm.

Midnight

Just wondering if there's any way to Import Friends List, ie Contacts or Address Book

or am I stuck entering them one at a time?

My address book is quite large! :unsure:

Georgia

Hello,

@ lionrampant :

Does the issue persist?

@ Midnight :

There isn't a way to import friends list from your e-mail client. This option was available only in older Bitdefender versions.

However, if you already created a friends or spammers list in a previous Bitdefender product (2012, 2011, etc.), there is an alternative way to import those lists in Bitdefender 2013, so you don't have to manually create a new one.