Upgrade To Version 2013.

I purchased some days ago an upgrade from version 2012 to version 2013 when I had still 90 days valid with version 2012.


As requested, I registered th new key.


But after that, when checking in my account, I saw that the 2012 and 2013 license are still there, decreasing simultaneously each day!


I had in mind that when purchasing an upgrade, the new license duration (2 years) should be added to the remaining duration of the still valid license (90 day).


Now the remaining days for 2012 license are lost !


What to do to tetrieve the total of he 2012 and 2013 licenses ?

Comments

  • rootkit
    rootkit ✭✭✭
    edited August 2012

    Hello :)


    Welcome to the forums!


    Please send me a PM with the email address that you used to register the My Bitdefender account and you current license key so I can check them in the system.


    DO NOT POST THEM ON THE FORUMS!


    Thank you!