Problems In Services

lestermusic-uk
edited December 2007 in General talk

I have just put BitDefender 9 Pro Plus on my second pc. Each time I boot up, I have to go to: Control Panel, Administrator, Services, and then start BitDefender Virus Shield. Unfortunately, this does not hold and the next time I boot up I have to do it all again. Any ideas please?

Comments

  • Hello lestermusic-uk,


    Is that service set on Automatic? Because if it's set on Manual, it won't start.


    Also, you should upgrade to a newer version, because BDv9 is a very old version. At least try BitDefender Antivirus Plus v10 (or you can even upgrade to BitDefender Internet Security 2008). Both these upgrades are free, using the same license key that you already have.


    Cris.

  • Hello lestermusic-uk,


    Is that service set on Automatic? Because if it's set on Manual, it won't start.


    Also, you should upgrade to a newer version, because BDv9 is a very old version. At least try BitDefender Antivirus Plus v10 (or you can even upgrade to BitDefender Internet Security 2008). Both these upgrades are free, using the same license key that you already have.


    Cris.


    Hi Cris, and thank you. I did indeed set it to automatic. I have updated to 2008 on my main pc with no problem as you said. I installed 2008 on my second pc and it will not allow me to register it. I only have the 30 day trial. When I enter my key, it says: This key is for another product. So tell me something I don't know!! Any further advice please? Many thanks, Peter (lestermusic-uk)

  • Unfortunately, we cannot offer too much support on this forum, regarding license and registration. If you have problems registering the product, please contact LiveAssistance (Customer Support).


    Cris.

  • Unfortunately, we cannot offer too much support on this forum, regarding license and registration. If you have problems registering the product, please contact LiveAssistance (Customer Support).


    Cris.


    Thanks again Cris. I have contacted BitDefender. Now I just hope my licence doesn't expire before I get a reply!