[resolved] On-access Scanning & Update Issues

traba

Hello to everyone. Today, in Bitdefender panel, appeared these 2 issues to be fixed: i) On-access scaning is disabled & ii) No update has been performed. I tried to fix them but the first issue failed and I can not update the program (see screenshots). I also can not run a full or quick system scan. Using free Malwarebytes, I ran a full system scan with no findings.

OS: Windows XP SP3 fully Updated

Bitdefender Internet Security 2012

Looking forward to your reply and help!

Thanks!

rootkit

Hi

I think I have a solution for your case.

As the new Bitdefender 2013 product suite was released, we would like to inform you that you benefit from a FREE upgrade to the latest version.

Apart from the fact that the 2013 suite brings lots of new features and improvements, it will most likely solve any issues that you may have encountered with your previous Bitdefender product.

Please check out this announcement:

http://forum.bitdefender.com/index.php?act...f=241&id=42

After you install the new version, if needed, we will continue the conversation on the new area from here:

http://forum.bitdefender.com/index.php?showforum=293

Thank you.

traba

Christian thanks for your reply! I uninstalled BIS 2012 and installed the new version. Everything is OK now!

rootkit

Hello

Your are most welcome.

Since this is now resolved, I declare this topic closed.

Have a great day!