Unable To Sync Succesfully From Pc

Sav

Hi All,

Is there anyway to view the upload logs for the SafeBox Sync? (I can see BDLOGS on C: however no logs are in it)

I currently have Total Security 2013 installed (installed this morning) and I am having troubles with setting up a SafeBox sync.

I have removed the default folder and created my own on a different drive:

http://i.imgur.com/nN7Rq.png

The folder has a little BitDefender icon, so I assume it has accepted the folder:

http://i.imgur.com/SHWVq.png

However each time I try and sync or it tries to auto sync I am given an Event error with zero information in it as to why, only the files that have failed (ranging from .rar, .jpeg and .kdbx)

I can upload files to Safebox via the website.

I have tried the Firewall settings in Bitdefender on Aggressive and Normal. There is no other Firewall on this PC, nor anything that should block it.

Any info greatly appreciated.

Best Regards,

Sav

After a few updates last night and a reboot this morning, I am still unable to sync from the folder I created.

However the SafeBox folder from the desktop I unsync'd and deleted before came back and upon placing a file in there, I could Sync from it.

Atleast it'll do for now, although having the shortcut there is far too easy to get to =/

Sav

Looks like a recent update has resolved this.

Georgia

Hello Sav, thank you for your feedback.

I am glad to hear this. Since the issue is now resolved, I declare this topic closed.

If you need further assistance please don't hesitate to contact us.

Have a nice day!