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System Restore Issues

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sethm1
sethm1
in General

Windows will not allow a system restore with Bit Defender Internet security running.


What's the fix?.


I do not see a pause feature in the program.

Comments

  • rootkit
    rootkit ✭✭✭
    Options

    Hi :)


    I think I have a solution for your case.


    As the new Bitdefender 2013 product suite was released, we would like to inform you that you benefit from a FREE upgrade to the latest version.


    Apart from the fact that the 2013 suite brings lots of new features and improvements, it will most likely solve any issues that you may have encountered with your previous Bitdefender product.


    Please check out this announcement:


    http://forum.bitdefender.com/index.php?act...f=241&id=42


    After you install the new version, if needed, we will continue the conversation on the new area from here:


    http://forum.bitdefender.com/index.php?showforum=293


    Thank you.

  • sethm1
    sethm1
    Options

    Thx.


    There is another issue.


    On the sleeve of the cd is a registration key.


    I had tried to send a tkt to tech support, but when filling out the online firm, the web site wanted a license key. Of course the Reg Key was rejected. So could not submit a ticket.


    What gives?


    Coupled with the sys restore issue I really can't wait to what my next problem will be.

  • rootkit
    rootkit ✭✭✭
    edited September 2012
    Options

    Hello :)


    Please send me a PM with the email address that you used to register the My Bitdefender account and you current license key so I can check them in the system.


    DO NOT POST THEM ON THE FORUMS!


    Thank you!

  • rootkit
    rootkit ✭✭✭
    Options

    Hello :)


    Your license key is active and valid.


    Have you tried to use System Restore in Safe Mode?


    Take care.

  • sethm1
    sethm1
    edited September 2012
    Options

    Is then my reg key THEE lic key?


    If not, then please send me a pvt MSG with the actual lic key. Thx.


    " Have you tried to use System Restore in Safe Mode? " : That is not an acceptable solution.

  • rootkit
    rootkit ✭✭✭
    Options

    Hello :)


    For best results, you should run System Restore from Safe Mode.


    Please check out this article:


    http://www.howtogeek.com/howto/windows-vis...system-restore/


    Take care.

  • sethm1
    sethm1
    Options

    [quote: "For best results, you should run System Restore from Safe Mode."


    So - then you agree that can not run Sys Restore in Windows with Bit Defender?

  • coolcool1227
    coolcool1227 ✭✭✭
    Options

    Read this topic Windows Repair/restore.

  • rootkit
    rootkit ✭✭✭
    Options

    Hello :)


    We are talking here about 2 different products and 2 different situations.


    We will continue the discussion on both topics.


    Thank you!

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