[resolved] Bitdefender 2012 Cannot Be Installed On Your Operating System

fmp

Hello,

I bought the product "Bitdefender Total Security 2012" and I have installed it on two computers. However, I can not install it on the asus netbook, windows 7 starter 32bit. I need to know how to do it in this system. I bought the product because on the site there was no restriction for the different versions of windows 7 and now I can not install it on my netbook. =/

Thank you,

Francine

rootkit

Hello Francine

Welcome to the forums!

Do you have Service Pack 1 installed on that netbook?

What error do you receive when you run the installation kit?

Have a great day!

fmp

Hello Christian!

Yes, I already have the service pack 1 installed on my netbook.

When I have tried on the first time to install the program the error that appeared was "Bitdefender Cannot Be Installed On Your Operating System". Now when I try again with the software that I downloaded on bitdefender webiste nothing happens. Just appear the image attached in this message and automatically disappear.

rootkit

Hello

Could you please try one of the offline kits posted here?

http://forum.bitdefender.com/index.php?showtopic=35494

Thank you!

fmp

Everything ok now, Christian! Finally installed...

Thanks!

rootkit

Hello

I am glad to hear that.

Since this is now resolved, I declare this topic closed.

Have a great day!