A couple of weeks back I was searching the internet for a new security program. A few sites rated BD five stars, so I decided to spend the money and purchase it. I did a full format using a third party cleaner and wiped my complete hard drive to make sure nothing would interfere. Formatting the hard drive was really no big deal. I found out the hard way this program has way too many bugs in it to even be rated two or one star.To me it is a complete failure. In the last couple of weeks I have had to do a hard reboot over and over again because of everything freezing up.Some of the programs are also force into a freeze up and many other problems with the operation of W7. I will spend today looking for a replacement. The biggest failure is when BD asked you to download all your information and send it to them so they can see what might be causing the problem. The main problem is BD not your computer. To go through all the trouble of doing a complete hard drive wipe and then have to put up with all this nonsense and total failure isn't worth any amount of money. You can see by all the other complaints that they aren't going to fix these bugs. So if you don't mind putting up with a flawed program keep this junk. It you do mind I would dump this and get a workable security program. Out of all the security programs I have had and tried out this one gets the first place award for nothing but pure trouble.