Bitdefender Total Security 2013 Disaster..

Lisbeth

I installed BTS 2013 trial on my Windows 8 Enterprise system.

When i reboot the screen is black and i can only see the mouse pointer..

After uninstalling BTS,windows works normal again,so the problem is located.

I have saved logs with autoruns.Who will look at them or help me ?

Find more posts tagged with

Comments

Lisbeth

Hi

I installed BTS 2013 trial on my Windows 8 Enterprise system.

When i reboot the screen is black and i can only see the mouse pointer..

After uninstalling BTS,windows works normal again,so the problem is located.

I have saved logs with autoruns.Who will look at them or help me ?

Ok,going to send a report to you Christian.No need to answer this one :rolleyes:

rootkit

Please follow the steps explained in the article below and send me via PM the generated log file:

http://forum.bitdefender.com/index.php?showtopic=29927

If the file is too big to attach it, upload it on

http://www.sendspace.com

http://www.mediafire.com

and send me a PM with the download link.

If you were already asked to generate the log file, disregard the message above and just post the ticket ID.

Have a nice day.