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Instalation Bitdefender Total Security 2013

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I have a licente for 3 PC/2 Years.


Since 30-08 the support didnt solved my problem.


Since 11-09 I didnt receive any answer besides my mails.


Reference Ticket ID:2012083010000058]


I have to use another programs to protect my PC when a I have a valid license of your product.


That's been the worse experience I ever had about support.


Last year I had the same problem with other license but you solved by changing the license.


Re: [Ticket ID:201105271000933] BitDefender


I cant belive this is happening. No answers from support ??


What can I do ??

Comments

  • rootkit
    rootkit ✭✭✭
    edited September 2012
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    Hello :)


    We are sorry for the delayed reply.


    I will contact my colleagues that handle the requests from Portugal, you will receive an answer shortly on that ticket ID.


    Thank you!