[resolved] Bitdefender Stuck Reinstalling During Repair

rick1959

Hello,

After reading the never ending update issue, decided to repair the three installations of BitDefender I have.

Two installations went smoothly and third is stuck at 25% installation. I did the repair via the control panel function. I'm using Windows 7.

OK, either how long do I wait as it seems stuck in an endless loop, or do have to reinstall from scratch?

Many Thanks, Rick

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rootkit

Hi Rick

I am sorry for the delay of our answer and I hope to assist you in a timely fashion from now on. I would like to take advantage of this opportunity to convey our apologies in regards to the situation created.

Did you managed to repair the product?

Is everything OK now?

Thank you!

rick1959

Hi Rick

I am sorry for the delay of our answer and I hope to assist you in a timely fashion from now on. I would like to take advantage of this opportunity to convey our apologies in regards to the situation created.

Did you managed to repair the product?

Is everything OK now?

Thank you!

Yes, Thank You. I appreciate your response.

Simply used the 2013 edition uninstall tool and then re-installed without further trouble. In fact, I've now done it several times to allow networking to function properly with BitDefender.

Regards, Rick

rootkit

Hello

I am glad to hear that.

In this case, I declare the topic closed.

Take care.